Update: WTCPUA water tank levels

Belterra Residents,

We continue to remain in close communication with the West Travis County Public Utility Agency (WTCPUA) regarding their water tank levels.

According to WTCPUA, the issues this morning were caused by depleted tank levels on the Hwy 290 system due to operational maintenance activities combined with the WTCPUA system’s limited capacity. The tanks have begun to refill; however, WTCPUA has advised that the process will take additional time before levels are fully restored.

The latest update indicates that overall tank levels are improving, though recovery may take several more hours depending on customer location. The Dripping Springs Elevated Storage Tank remains low, but the STEM tank has refilled.

Please note, this is a WTCPUA issue, not a Hays County Water Control and Improvement District No. 1 & No. 2 (HCWCID) issue. The WTCPUA is also asking customers on their 290 system to refrain from using irrigation systems at this time to help system levels recover more quickly.

We will continue to monitor the situation closely, stay in regular contact with WTCPUA, and share updates as they become available.

If you have any questions, please contact us at:
Phone: (512) 686‑1660
Email: help@hayswcid.org

Sincerely,
Hays County Water Control and Improvement District No. 1 & No. 2